Q. How do I request a Verification of Employment? A. Please send your request to [email protected].
Q. How do I modify my benefits for a qualifying life event? (Baby, Marriage, etc.) A Please review the following Life Events aid, if you still have questions please feel to follow the below steps:
Log onto the Employee Self Service (ESS). Select the “Benefits” icon and click on “Benefit Events”. Select the appropriate “Event” e.g. “I got married”, “I had a baby”. Proceed with uploading dependent documentation and update the appropriate benefit selections. If neither of these options help, please feel free to contact the Benefits and Retirement Administration at (202) 442-7627. Additional questions can be addressed to [email protected]
Q. How do I update my address in PeopleSoft? A. Please review this video, “Navigating PeopleSoft” if you have still have questions please follow the below steps:
Login to PeopleSoft (https://ess.dc.gov)
Click on the Personal Details tab.
Click Addresses on the right-hand side.
Click on the current address.
Click Edit Address on the next page.
Change your address.
Q. How do I find out more about courses offered in PeopleSoft? A. All courses can be found in PeopleSoft by following:
Q. I am having problems submitting my application on the careers.dc.gov site. A. If you are having a problem submitting an application please review our frequently asked questions or call (202) 442-9700 and ask for an IT Specialist.
Q. Can I share my resume for future opportunities with DC Government? A. Yes, please email your resume to [email protected] if you wish to share your resume for future opportunities. Sharing your resume does not mean you have applied for a position.
Q I have questions about my paycheck? A. Please review this video, “Understanding my Paycheck” if you still have questions please contact the Office of Payroll and Retirement Services at (202) 741-8600.
Q. My Smartrip crd needs to be updated with the Union benefit, what do I do? A. Email a copy of your DC Government ID and metro card number to [email protected] and the Benefits Team will update your card.
Q. How do I submit a grievance regarding a work, management issue, etc.? A. If you wish to file a grievance, please refer to your agency’s Human Resources Department to begin the process. Please keep in mind that if you are a union employee you will need to speak with your union representative on the proper CBA process.
If you are filing a grievance due to non-selection of employment, please complete the grievance form and submit it to [email protected]. You may find the form and additional information regarding the process, using this link: https://dchr.dc.gov/node/1151006.
Q. How do I file a sexual harassment claim? A. If you are considering filing a sexual harassment claim, it is recommended that you reach out to your agency’s designated Sexual Harassment Officer (SHO). You may find additional information at https://dchr.dc.gov/sexual-harassment. Follow the link entitled “Sexual Harassment Officer (SHO)” to find your SHO’s contact list.
Q. How do I get a status update on a job I recently applied for? A. Please email [email protected] if you have questions about a job you have applied for.