Department of Human Resources

DC Agency Top Menu

-A +A
Bookmark and Share

Employee ID Badges

The public can visit most District government offices by showing a valid form of identification. Visitors must also pass through a standard security checkpoint when first entering a District building.

District employees can bypass some building security with a valid employee ID badge. ID Badges may also be required in secure areas of the facility, such as in employee work spaces.


The main credentialing facility is located at 441 4th Street NW, South Lobby.

Hours of Operation

Effective, November 16, 2015, the office will be closed for existing DC Government employees, as all Credentialing services are reserved for new DC Government employees only on the first Monday of every pay period. The existing 8:30pm-5:00pm hours of operations for DC Government employees on Non-NEO dates will however, remain the same. Please call 442-9700 for any additional inquiries.

  • The facility is open 9 am-1 pm and from 2-5 pm, Monday through Friday.
  • The facility is closed daily from 1-2 pm.
  • On the first Monday of every pay period, the office will be closed for existing DC Government employees. Only new DC Government employees will be served.

How to Request a New or Replacement ID Badge

Please review the related documents below for a complete list of necessary forms and documentation. You will need to bring the appropriate forms, completed and signed, to the main credentialing facility. You will be required to show one form of acceptable government-issued photo identification.

If you work in a building controlled by Protective Services Division (PSD), your new ID will serve as your electronic access card. Your access rights will be processed separately by PSD. You will be notified by email when your new card becomes active.

Service Contact: 
Customer Care Center
Contact Phone: 
(202) 442-9700
Contact TTY: 
Contact Suite #: 
Customer Care Center, South Lobby
Office Hours: 
Monday to Friday, 9 am to 1 pm and 2 to 5 pm
Service Location: 

441 4th Street, NW

GIS Address: 
441 4th Street, NW