Vendor Learning Course Series Description

FY25 Vendor Learning Course Series

MS Office 365 Excel Part 1 (Course Number: 365E1)
Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help.

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using Excel for the Web and OneDrive. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

This course may be a useful component in your preparation for the Microsoft Excel (Microsoft 365 Apps and Office 2019): Exam MO-200 and Microsoft Excel Expert (Microsoft 365 Apps and Office 2019): Exam MO-201 certification exams.

MS Office 365 Excel Part 2 (Course Number: 365E3)
Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.

You already know how to get Microsoft® Excel® to perform simple calculations and how to modify your workbooks and worksheets to make them easier to read, interpret, and present to others. But, Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. And that’s exactly what this course aims to help you do.

This course builds upon the foundational knowledge presented in the Microsoft® Excel® for Office 365™ (Desktop or Online): Part 1 course and will help start you down the road to creating advanced workbooks and

worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

Prerequisites: MS Excel Office 365 Part 1

MS Office 365 Excel Part 3 (Course Number: 365E3)
Clearly, you use Microsoft® Excel® a lot in your role. Otherwise, you wouldn’t be taking this course. By now, you’re already familiar with Excel, its functions and formulas, a lot of its features and functionality, and its powerful data analysis tools.

You are likely called upon to analyze and report on data frequently, work in collaboration with others to deliver actionable organizational intelligence, and keep and maintain workbooks for all manner of purposes. At this level of use and collaboration, you have also likely encountered your fair share of issues and challenges. You’re too busy, though, to waste time scouring over workbooks to resolve issues or to perform repetitive, monotonous tasks. You need to know how to get Excel to do more for you so you can focus on what’s really important: staying ahead of the competition. That’s exactly what this course aims to help you do.

This course builds on the foundational and intermediate knowledge presented in the Microsoft® Excel® for Office 365™ (Desktop or Online): Part 1 and Microsoft® Excel® for Office 365™ (Desktop or Online): Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

Note: Most Microsoft 365™ users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using Excel for the Web and OneDrive. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

Prerequisites: Microsoft® Excel® for Office 365™ Part 1 and
Microsoft® Excel® for Office 365™ (Desktop or Online): Part 2

MS Office 365 Word Part 1 (Course Number: 365W1)
These days, most people take electronic word processing for granted. While we may still write out our grocery lists with pen and paper, we expect to use a computer to create the majority of our documents. It’s impossible to avoid word-processing software in many areas of the business world. Managers, lawyers, clerks, reporters, and editors rely on this software to do their jobs. Whether you are an executive secretary or a website designer, you’ll need to know the ins and outs of electronic word processing.

Microsoft® Word is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you’ll learn how to use Word on the desktop to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using Word for the Web and OneDrive. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

This course may be a useful component in your preparation for the Microsoft Word (Microsoft 365 Apps and Office 2019): Exam MO-100 and Microsoft Word Expert (Microsoft 365 Apps and Office 2019): Exam MO-101 certification exams.

MS Office 365 PowerPoint Part 1 (Course Number: 365PP1)
How do you grab and maintain an audience’s focus when you’re asked to present important information? By being clear, organized, and engaging. And that is exactly what Microsoft® PowerPoint® can help you do.

Today’s audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint to begin creating engaging, dynamic multimedia presentations.

Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using PowerPoint for the Web and OneDrive. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

This course may be a useful component in your preparation for the Microsoft PowerPoint (Microsoft 365 Apps and Office 2019): Exam MO-300 certification exam.

MS Office 365 Project Part 1 (Course Number: 365P1)
Microsoft® Project® 2019/2021: Part 1.

This course is designed to familiarize you with the basic features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with your supervisor (and others) for review and approval.
Note: This course is for anyone who has Project on the desktop, regardless of whether they purchased an “on-premise” edition or subscribed to a “cloud-based” (online) edition. Most project managers and project team members use the desktop application, so that is the focus of this course. The main features of the online app are presented in an appendix.

Project Management Fundamentals (Course Number: 1806)
Project Management Fundamentals

Successfully managing a project requires effective planning and adherence to the industry's best practices in every step of the process. By understanding the fundamentals of project management, you will be better prepared to initiate a project in your organization and position it for success. In this course, you will identify effective project management practices and their related processes.

Performance-Based Objectives:
•   identify the key processes and requirements of project management.
•   Initiate a project.
•   Plan for time and cost.
•   Plan for project risks, communication, and change control.
•   Manage a project.
•   Execute the project closeout phase.

Effective Business Writing (Course Number: 1802)
Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This

course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.

Course Objectives:
•   Identify techniques to write effective business communication.
•   Write electronic communication that is clear, concise, and appropriate in a business context.
•   Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience.
•   Use your writing and diplomatic skills to create formal business letters.
•   Use basic persuasive strategies that will allow you to plan and deliver effective proposals.

Target Student: This course is for individuals who need to write clearly and concisely in a professional environment.

Adobe Photoshop Part 1 (Course Number: APP1)

Adobe® Photoshop® CC: Part 1 focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe® Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop. This course is a great component of your preparation for the Adobe Certified Professional (ACP) in Visual Design Using Adobe Photoshop exam.

Course Objectives:
•   Identify the components and capabilities of Photoshop.
•   Create basic images. Manage selections and layers.
•   Modify and repair images and manage color.
•   Refine images by adjusting layers, using camera raw, and applying advanced image refinement.

Engaging Your Career Ladder (Course Number: 1424)
Engaging Your Competencies for Career Advancement

Organizations are structured with a hierarchy, a strategy to move up the career ladder. The hierarchy is set up according to responsibilities, power, status, and job function. Every employee in an organization fits somewhere in the hierarchy. Moving up the career ladder involves leaving one level for a higher level. During this workshop, participants will learn how to strategically plan for their career advancement by identifying their competencies and preparing for the special circumstances that may come with it.

Objectives:
•   Define the career ladder structure.
•   Differentiate the advantages and disadvantages of climbing the career ladder.
•   Establish your career goals.
•   Identify competencies and strategies to advance your career advancement.

Engaging Your Competencies (Course Number: 7486)

Learning Objective:
During this workshop, participants will learn how to strategically plan their career advancement by identifying their competencies and preparing for the special circumstances that may come with them.

Project Mgmt. Essent. Pt 1 (Course Number: 717P1)
Project Management Essentials Part 1
***2 PART COURSE***

In today's world, efficiently delivering projects has become a crucial skill for businesses and individuals. Project management is the process of planning, organizing, and managing resources to accomplish specific goals and objectives while adhering to predetermined project parameters. It controls the entire project lifecycle, from its inception to its conclusion. Effective project management is essential for ensuring success, whether it is a small-scale project or a large-scale initiative that a business is undertaking.

Learning Objectives:
•   At the end of the course, participants will be able to:
•   Define projects and project management Recognize the factors that contribute to a system for value delivery
•   Identify the ethics that are most important for project management
•   Explore the Project Management Principles Define and explore models, methods, and artifacts

Project Mgmt. Essent. Pt 2 (Course Number: 717P2)
Project Management Essentials Part 2

Learning Objectives:
•At the end of the course, participants will be able to:
•Define projects and project management Recognize the factors that contribute to a system for value delivery
•Identify the ethics that are most important for project management

•Explore the Project Management Principles Define and explore models, methods, and artifacts

Public Speaking Under Pressure (Course Number: 1411)

Thinking on your feet means organizing your thoughts and ideas quickly and then conveying them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. This course aims to improve your skills and learn new techniques to give you a persuasive edge when making a presentation, handling difficult questions, and presenting complex information. Discover how to shift your focus away from yourself to conquer your fear of speaking.

Learning Objectives:
• Apply quick and easy preparation methods if you have one minute or one week to prepare

• Prepare for questions, even before you know what those questions will be
• Demonstrate confidence when speaking in front, especially to an unresponsive group, to what you have to say
• Establish credibility through presentation techniques

Giving Effective Feedback (Course Number: 1410)

You must provide timely and effective feedback to be the best leader you can be. Giving effective feedback can enhance your employees' efficiency and overall performance in the workplace. This one-day course is designed to help workplace leaders learn the purpose and qualities of great feedback, how to receive feedback, and the correct ways to confront various unprofessional behaviors.

Learning Objectives:
• Explain the purpose and qualities of effective feedback
• Apply a framework for providing formal or informal feedback
• Use descriptive language in delivering feedback

• Provide feedback in real situations

Leadership Skills for Supvr. (Course Number: 1425)
Leadership Skills for Supervisor

Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the most challenging skills for a manager to master. This one-day workshop will explore many facets of delegation, including when and to whom to delegate. We will also go through the delegation process and learn problem-solving techniques.

Learning Objectives:
•   Identify how delegation fits into your job and how it can make you more successful Identify different ways of delegating tasks
•   Use an eight-step process for effective delegation
•   Provide effective instructions for better delegation results
•   Recognize common delegation pitfalls and how to avoid them
•   Monitor delegation results Give effective feedback

Writing Requirements | BP (Course Number: 1426)
Writing Requirements | Best Practices Guide

Better requirements lead to clearer, more effective communication between stakeholders. This drives the entire organization toward greater transparency, less rework, and accelerated development - without sacrificing quality. While writing requirements is both an art and a science that will vary by context, there are a few best practices to consider. This introductory workshop will cover best practices for writing requirements and demonstrate how to write those requirements in a manner such that all stakeholders have a clear understanding of the needs around the development of systems, software, or product.

Learning Objectives:

•   Introduction for Writing Requirements Workshop
•   Common Challenges of Writing Requirements
•   Overcoming Challenges in Writing Requirements
•   Improving the Quality of Your Requirements

Negotiating a Win-Win (Course Number: 1427)

Negotiating is about resolving differences. When people master the negotiation process, they can save time and money, develop more satisfaction with outcomes at home and work, and earn greater respect in their communities. Whether working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.

Learning Objectives:
•   Recognize how often we all negotiate, and the benefits of good negotiation skills
•   Understand the importance of preparing for the negotiation process, regardless of the circumstances
•   Gain skills in developing alternatives and recognizing options Understand basic negotiation principles

Difficult Conversations (Course Number: 1428)

We have so many interactions in the run of a day that it’s reasonable to expect that some of them will be difficult. Whether these are conversations that you have in person or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This one-day workshop will give you the tools to manage difficult conversations and get the best results.

Learning Objectives:
•   Define frame of reference Establish a positive intent and a desired outcome
•   Demonstrate good communication skills
•   Apply techniques on how to draft a script for a difficult conversation
•   Create a psychologically safe environment for conversation

From Boss to Leaders (Course Number: 1429)

Almost everyone has had at least one unpleasant boss in their working career. You do not want to be the unpleasant boss in your work environment, the one who causes good employees to cringe when you enter the room. You want to be an inspiring manager who motivates their team to go the extra mile. You aim to provide guidance, support, and integrity, modeling the behaviors you want to see in your team. Your goal is to be more than just a boss; you want to be a leader. This one-day course will give you the tips and general information you need to enhance your skills and transform from a boss to a great leader.

Learning Objectives:
•   Know the differences between good and bad bosses
•   Understand how those who hold management positions can develop into good leaders
•   Develop the characteristics of good leaders and set a good example
•   Understand the importance of providing effective feedback
•   Apply emotional intelligence to your dealings with others

Strategic Thinking Approach (Course Number: 719)

Managers are responsible for strategic thinking, which is increasingly vital as management is no longer seen as an operational function. Modern organizations exist in a complex environment with an increasing demand for effective strategic responses. At the very least, this requires a basic understanding of strategy; at best, it requires managers who think strategically.

Learning Objectives:
•   Identify common communication problems that may be holding you back
•   Develop skills to ask questions that give you information you need
•   Learn what your non-verbal messages are telling others
•   Develop skills to listen actively and empathetically to others Enhance your ability to handle difficult situations in the workplace Learn how to deal with situations assertively

Communication Skills (Course Number: 1514)
Effective Communication Skills

Excellent interpersonal communication skills are the most potent career and personal skills you can possess. Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors, and team leaders, but for anyone at any level looking for better relationships, greater success, and more respect!

Innovative Thinking (Course Number: 1511)

Innovative Thinking allows individuals to view every aspect on earth, explore new paths, as well as find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices there is a strong increase in the opportunities for growth, engagement, and productivity. Creativity and innovation will turn ideas and dreams into reality. This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, one in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Course Objectives
•   Differentiate between creativity and innovation.
•   Work toward achieving the benefits of creativity for business success.
•   Successfully build a creative team and work culture.

• Learn techniques for effective brainstorming.

•   Identify the stages of the creative process.
•   Understand the barriers of creativity.
•   Use tools to help find your creative mind.

Business Acumen (Course Number: 1506)

Identifying competency skill gaps and outlining key supporting behaviors are key factors in the operations of our organizations. Understanding critical interdependencies, drivers of growth and business objectives are a must.

Business acumen can be defined as an understanding of these systems, processes and methodologies which allow organizations to be sustainable and profitable. In this training, team members will take a deep dive in these key business areas and learn to apply this knowledge to a level of mastery to identify and solve organizational problems.

Course Objectives

• Key insights and tools to effectively understand company objectives and goals and how to execute them.

•   Essential skills and tools to develop business acumen for success
•   An understanding of the importance of knowing your audience
•   A gained metrics for monitoring, evaluating, and producing a cost-benefit analysis for key organizational success

Project Mgmt Training Interm. (Course Number: 1517)
Program Management Training - Intermediate Level

Help your organization improve productivity, performance, and efficiency, while reducing costs by acquiring the necessary project management skills.

Project Mgmt Training Adv. (Course Number: 1518)
Program Management Training - Advanced Level

You’ll develop a deep understanding of this key business role as you discover how to orchestrate all stages of a program — development, launch, life cycle, support, and closure. Learn from experienced program managers and your peers as you improve your career trajectory.

Employee Engagement & Retention (Course Number: 1515)

This course teaches the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile.

Maximizing Leadership (Course Number: 1516)
Maximizing Your Leadership Potential (Non-management employees)

Leadership isn’t limited to CEOs, supervisors, and managers. Team members down in the trenches also set the bar higher through their actions, thoughts, and treatment of others. This course is designed for aspiring leaders and other individuals who are not formal managers but need to accomplish work through others. Participants will earn the qualities and behaviors of effective leaders, including the ability to collaborate, and exert influence.

Chess Not Checkers Part 1 (Course Number: 1702)
Chess not Checkers: From Tactical to Strategic

This course is designed to be an overall review and differentiation between planning and strategy. Participants are provided key concepts, ideas, case studies and examples in the strategy process to learn how to develop a strategy and how it distinctly differs from a plan. Participants review and understand value propositions and how public service can benefit from winning design and executing from a strategic position.

COURSE OUTCOMES

•   Describe the key elements of a good strategy
•   Evaluate the difference between planning and strategy
•   Develop a strategy for a product or service

Chess Not Checkers Part 2 (Course Number: 1709)

By the end of the course, participants will have developed a heightened sense of self-awareness and the ability to reflect on their own strengths, weaknesses, and work habits. They will be able to identify their personal triggers, motivations, and values, and understand how these factors influence their behavior and decision-making at work.
Participants will also gain insights into their preferred working styles and learn how to leverage their strengths effectively while addressing areas for improvement.

COURSE OUTCOMES
•   Design a strategy for engaging your team, staff and manage self
•   Evaluate & design strategies to manage your workload
•   Identify strategies for work life balance.

Communicating Strategically (Course Number: 1713)

In this workshop participants will walk away with a practical strategic communication plan, an understanding of how to use data driven insights, and understanding of the key factors of persuasive communication. Additionally, participants will learn about different communication styles. Through informative lecture, and taking ownership of a mini project, participants will define the importance of communicating clear and measurable goals.

COURSE OUTCOMES
• Apply data driven insights to communicate clear and measurable goals.

•   Understand the key factors of persuasive communication
•   Develop a communication plan which includes utilizing meeting agenda templates.
•   Practice applying different types of communication styles to scenarios

Emotional Agility I (Course Number: 1710)
Emotional Agility I: Understanding Emotions

COURSE OUTCOMES
•   Cultivate more accurate and useful self-awareness practices.
•   Enhance capacity and ability to self-regulate emotional urges and needs.
•   Gain tools to strengthen interpersonal relationships.

Emotional Agility II (Course Number: 1712)
Emotional Agility II: Leveraging Emotional Intelligence

This course assists participants in developing a deeper understanding of their emotions and learning to harness emotional intelligence through engaging lectures, interactive exercises, self-assessment tools, and real-world case studies. Emotional Intelligence training equips individuals with the skills to cultivate accurate and useful self-awareness practices, enhance their capacity to self-regulate emotional urges and needs. Participants will boost their leadership and collaboration success, effectively navigate challenges, manage stress, and foster positive connections.

COURSE OUTCOMES
•   Enhance capacity and ability to self-regulate emotional urges and needs.
•   Participants will develop a deeper understanding of their emotional patterns and triggers.
•   Attendees will learn techniques for regular self-reflection and mindfulness to increase self-awareness.
•   Participants will learn skills for effective communication and empathy to build stronger connections with others

Customer Service Skills & Tech (Course Number: 1703)
Customer Service and Techniques

In this course, participants will review and explore practical application of the basic principles of good customer service. Through developing an understanding of the relationship between customer and service provider, participants will improve their services and increase customer satisfaction and experiences.

COURSE OUTCOMES
• Define Customer Service

•   Understand the importance of the relationship between Customer and Provider
•   Utilize various methodologies to attract and keep customers
•   Evaluate problem-solving strategies for customer interaction

Leadership Essentials (Course Number: 1715)
In this course participants both learn about different leadership styles and self-assess their own leadership style. Additionally, participants will identify, review and adapt the common leadership essentials (vision, communication, decision making, and motivation) while honing the art of attaining results with and through others. Participants will sharpen critical skills necessary for effective leadership in their place of work, organization, and community.

COURSE OUTCOMES
• Distinguish between different leadership styles

• Demonstrate how to communicate a vision.
• Determine personal leadership style through self-assessment.

• Identify best practices to be implemented to improve tactics for attaining results with others.

Growth Mindset (Course Number: 1701)
Growth Mindset - Expanding your Capacity to Learn

This course is built on the notion that the human brain has plasticity. This means that our brain can change with effort as we learn new things or have new experiences over time. As we learn new things, our brain grows new neurons. In this course participants will learn the components of a growth mindset, a fixed mindset and how to consistently ensure to adapt a winning mindset to examine, explore and aid in professional growth and development.

COURSE OUTCOMES

•   Recognize individual strengths and areas of growth.
•   Draft a plan & strategy for addressing areas of growth.
•   Distinguish between a growth mindset vs a fixed mindset.
•   Claim ownership of one’s behavior and outcomes.

Data Driven Decision Making (Course Number: 1705)

In this course, you'll get an introduction to decision making challenges, and data’s role in organizational and management decisions. You'll learn how factual evidence from a variety of available sources can be used to improve business and management. You’ll be introduced to the 3E framework for decision making, and sourcing and assessing data. Finally, through basic understanding of the brain’s process in learning and decision making you’ll become familiar with multiple cognitive biases and develop a plan to prevent and address them in your decision-making situations.

Course Outcomes:
•   Understand the process of making data-driven decisions
•   Identify times when data is needed to make decisions and types of data
•   Develop a data-driven decision-making plan for one decision that addresses cognitive biases

Executive Functioning (Course Number: 1716)

This course is designed to equip managers with the essential skills and strategies needed to optimize their executive functions and excel in their roles. Executive functions, such as planning, decision-making, problem-solving, time management, and self-regulation, are critical for effective leadership and achieving organizational goals.

COURSE OUTCOMES
•   Understand the concept of executive functions and their significance in managerial roles.
•   Develop self-awareness of personal executive function strengths and weaknesses.
•   Enhance cognitive flexibility and adaptability for improved decision-making and problem- solving.

Organization Architecture (Course Number: 1714)
Organization Architecture: Keeping You and Your Time Organized

In this course, participants will learn tips on organizing teams towards a clearer and greater output. With many competing priorities and resource limits, keeping organized is essential to getting things done. By the end of the training, participants will understand key components of team and project infrastructure.
COURSE OUTCOMES

•   Describe the value of organizing team effort and materials.
•   Identify structural components of organized teams and projects.
•   Examine tools to provide organizational structure and support.

The Architecture of Trust (Course Number: 1717)
The Architecture of Trust (Building Trust)

This course delves into the intricate mechanisms and frameworks that underpin the architecture/building of trust by examining its importance in creating strong relationships, fostering collaboration, and enabling effective decision-making. Through case studies, discussions, and practical exercises, students will gain a deep understanding of trust dynamics and learn how to apply strategies for cultivating trust in diverse contexts.

COURSE OUTCOMES

•   Define trust and norm around the “ingredients” of trust.
•   Explain and understand the intersection between trust and locus of control.
•   Evaluate trust in institutions and systems.

Allies & Ops In The Workplace (Course Number: 1718)

This course is designed to help participants understand and navigate the dynamics of allies and opposition within the workplace. Through engaging lectures, interactive exercises, self-assessment tools, and real-world case studies, participants will gain insights into the roles of allies and opponents and how to effectively manage these relationships. Training will focus on leveraging alliances to enhance performance and build cohesive teams while addressing and mitigating opposition to achieve organizational goals.

COURSE OUTCOMES
•   Participants will acquire strategies to build and strengthen alliances with colleagues and stakeholders.
•   Participants will develop skills to address and mitigate opposition constructively.
•   Understand how bias can affect decision-making processes and develop methods to mitigate its influence.
•   Participants will gain insights into the roles of allies and opponents in the workplace.

Briefing and Presentation (Course Number: 1719)
Briefing and Presentation(How to Best Prepare for Meetings)

Better meetings and presentations require key ingredients that stir, move and engage teams. This workshop aims at helping teams become better at leading meetings, participating in meetings, asking critical questions, and designing meetings that engage participants and achieve the intended results. Additionally, we discover the core components of designing and delivering effective presentations. You’ll learn how to plan and lead meetings that get the job done and that people want to attend

COURSE OUTCOMES
•   Identify three key factors that increase and decrease meeting effectiveness
•   Identify and apply core processes to recap and exit meetings.
•   Define core activities that engage participants in meetings
•   Preparing engaging presentations

DCHR

DCHR

District of Columbia

Department of Human Resources

Vendor Learning Course Series Description