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Employee ID Badges

The public can visit most District government offices by showing a valid form of identification. Visitors must also pass through a standard security checkpoint when first entering a District building.

District employees can bypass some building security with a valid employee ID badge. ID Badges may also be required in secure areas of the facility, such as employee work spaces.


The main credentialing facility is located at One Judiciary Square, 441 4th Street NW, South Lobby.

Hours of Operation

The credentialing office is open Monday – Friday from 8:30 AM – 1:00 PM and from 2:00 PM – 5:00 PM. Please note the facility is closed DAILY from 1:00 PM - 2:00 PM. If you have any questions, please call (202) 442 – 9700.

*Note: The credentialing office is CLOSED on the first Monday of each pay period and will service only NEW District Government employees attending New Employee Orientation (NEO). All existing District Government employees will need visit the facility on a non-NEO day.

How to Request a New or Replacement ID Badge

Please review the related documents below for a complete list of necessary forms and documentation. You will need to bring the appropriate forms, completed and signed, to the main credentialing facility. You will be required to show one form of acceptable government-issued photo identification.

If you work in a building controlled by Protective Services Division (PSD), your new ID will serve as your electronic access card. Your access rights will be processed separately by PSD. You will be notified by email when your new card becomes active.


Service Contact: 
Customer Care Center
Contact Phone: 
(202) 442-9700
Contact TTY: 
Contact Suite #: 
Customer Care Center, South Lobby
Office Hours: 
Monday to Friday, 8:30 am to 1 pm and 2 to 5 pm (Closed daily from 1:00 PM – 2:00 PM)
Service Location: 

441 4th Street, NW

GIS Address: 
441 4th Street, NW