Department of Human Resources

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DCHR Customer Care Center

The DC Department of Human Resources’ Customer Care Center at 1015 Half Street, SE, will be physically closed to prevent the potential spread of the Coronavirus (COVID-19) in the District of Columbia. While residents and/or employees are unable to address their concerns in person, we are available by phone and email. You may call (202) 442-9700 or email [email protected].

Employees should contact their HRA Advisor to request a new or replacement badge.

Service Contact: 
Customer Care Center
Contact Phone: 
(202) 481-3794
Contact TTY: 
Contact Suite #: 
Customer Care Center
Office Hours: 
Monday - Friday, 8:00 am to 5:00 pm
Service Location: 

1015 Half Street, SE, 9th Floor

GIS Address: 
1015 Half Street, SE, 9th Floor
District of Columbia