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DCHR

DCHR

Virtual Course Series Description

 

 

 

 

Tuesday, April 9

Engaging your Core Competencies (Course Number: 7486) **In-Person**
 

Organizations are structured with a hierarchy, a strategy to move up the career ladder. The hierarchy is set up according to responsibilities, power, status, and job function. Every employee in an organization fits somewhere in the hierarchy. Moving up the career ladder involves leaving one level for a higher level.
Objective: During this workshop, participants will learn how to strategically plan their career advancement by identifying their competencies and preparing for the special circumstances that may come with them.

 

FMLA Coordinator Training (Course Number: FMLA) **In-Person**

This course is designed for MSS and HR position employees.
This FMLA training will explain your duties as a FMLA coordinator and outline the steps for processing applications for extended leave programs.

MS Office 365 Excel Part 1 (Course Number: 365E1) **In-Person**

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

PS Position Management (Course Number: 160) **In-Person**

This course will guide users on appropriately updating position attributes and will identify all steps required to prepare a position for intended employee record changes. In addition, the course should users provide users with a complete understanding of the cycle from Labor Administration to Position Management and its effects on HR Processing. A few of the many topics discussed are creating, updating, and modifying a Position Number successfully.

Peer to Manager, Now What? (Course Number: 3026) **Online**

This course will provide successful strategies for navigating the new leader, supervisor, or manager role and the transition from peer to boss; the facilitator will guide participants through a series of tips to promote confidence, courage, and compassion while leading.

Quality Customer Care (Course Number: 302W) **Online**

High-quality customer service is critical for every organization. This course provides the framework for outstanding customer service techniques and best practices. Employees will learn different methodologies and acquire tools and tips to ensure that customers are impressed with the efficiency and timeliness of the service they receive and the level of professionalism with which District government employees provides service. Employees will learn about attitudes and perceptions and will take a realistic look at the day-to-day workplace.

Unpacking Bias (Course Number: 0123W) **Online**

Designed for all employees, this course will not only help participants examine the components of their workplace that impact the culture, but also strive to deconstruct them as a means of improving the culture. Bias is a general term that may be defined as prejudice, partiality, partisanship, favoritism, unfairness, etc. The overall objective is to intentionally work on the culture of the workplace to create a space for all to perform at a level that meets and exceeds expectations.

Wednesday, April 10

Agency-Level Admin ELM Training (Course Number: 650W) **Online** 
 
This course will introduce the Enterprise Learning Management (ELM) system and the permissions and functions associated with the assigned role of Agency-Level (ALA) Administrator for your agency. 

Breathe & Stop Meditation (Course Number: 950) **Online**

Participants will use breathing techniques and meditation prompts to relax and decompress from various stressors. During this session, participants will learn skills that can be reused in their daily lives to promote better stress management.

MS Office 365 PowerPoint Part1 (Course Number: 365PP1) **In-Person**

Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint to begin creating engaging, dynamic multimedia presentations.

Managing Change (Course Number: 420) **Online**

This course offers a deep dive into the conceptual understanding of grief intertwined with the role of public service employees. We will identify the core values of DC Government, How to develop workplace bandwidth, Working through change, and The Gift of Grief.  These identified learning objectives are the underbelly of interpersonal development in public sector and this course will be the answer to supporting your ability to be proactive in an environment of constant change.

PS Core HR (Course Number: 161) **In-Person**

Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor, or HR Administrator to participate in this course. This course will guide users on how to appropriately use the PeopleSoft system to create, update and modify PARs for processing and identify the process status available to each role. It will locate all steps required to prepare PARs for various HR tasks and processes successfully.

Principles of Management for MSS (Course Number 919W) **Online**

This MSS core management learning course is designed to give employees the essential management and leadership skills to inspire and influence their people to achieve team goals. Today, managers need to both manage and lead effectively. In this course, employees will learn the difference between managing and leading, the common characteristics good team leaders share, the five essential leadership qualities, and how applying ethics to team leadership is a must.

Thursday, April 11 

Building High Performance Teams (Course Number: 920W) **Online**

This course examines the manager's role in establishing and maintaining effective, productive teams.  The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture.  The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Emotional Intelligence Concept (Course Number: 917W) **Online**

Incorporating Emotional Intelligence Concepts into the Hybrid Mindset. 
Designed for all employees, this course will focus on demonstrating the various adult emotional intelligence scales and how to best utilize these areas while working and supporting your team in a hybrid environment

MS Word for Office 365 Part 1 (Course Number: 365W1) **In-Person**

Microsoft® Word is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make yrour work easy, and even fun. In this course, you'll learn how to use Word on the desktop to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

PS Commitment Accounting (Course Number: 165) **Online**

This course will guide users on the HR Manage Commitment Accounting business process, enabling employees to budget for payroll expenses and track actual payroll costs.  Agency Fiscal Officers will be able to use the Manage Commitment Accounting business process to define the fiscal year: Budgets, calculate earnings, fringe encumbrances, pre-encumbrances, post encumbrances to your general ledger, and post actual earnings and fringe amounts to your general ledger.

Peer Coaching MSS (Course Number: 124W) **Online**

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Friday, April 12

Performance Management MSS (Course Number: 308W) **Online**

Designed for MSS employees and Leads, this course will provide an overview of performance management best practices for supporting virtual teams. The session will feature key content on the performance management planning process, mid-year and annual reviews, and strategic goal planning for developmental purpose

Monday, April 15 

Reasonable Suspicion MSS (Course Number: 909W) **Online**

The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Wednesday, April 17 

Business Etiquette: Extra Edge (Course Number: 1602) **Online**

Learn how mastering Business Etiquette can significantly impact your personal and professional success. This comprehensive course equips participants with essential skills to navigate social and professional situations with finesse. From handling awkward moments to making memorable first impressions, participants will explore networking strategies, effective communication techniques, and the art of dressing for success. By the end of this program, participants will:

Master the nuances of business etiquette
Make impactful first impressions
Discern appropriate office behavior
Cultivate mannerisms aligned with corporate culture
Enhance confidence in communication and networking
Communicate professionally through various mediums
Adapt dressing style to fit office standards

MS Office 365 Excel Part 2 (Course Number: 365E2) **In-Person**

Excel can do so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. And that's exactly what this course aims to help you do. This course is designed for students who already have foundational knowledge and skills in Excel and who wish to begin taking advantage of some of the higher-level functionality in Excel to analyze and present data.

Peer Coaching MSS (Course Number: 124W) **Online**

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Performance Management MSS (Course Number: 913W) **Online**
Designed for MSS employees and Leads, this course will provide an overview of performance management best practices for supporting virtual teams. The session will feature key content on the performance management planning process, mid-year and annual reviews, and strategic goal planning for developmental purpose

Thursday, April 18 

MS Office 365 Excel Part 1 (Course Number: 365E1) **In-Person**

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

Quality Customer Care (Course Number: 302W) **Online**

High-quality customer service is critical for every organization. This course provides the framework for outstanding customer service techniques and best practices. Employees will learn different methodologies and acquire tools and tips to ensure that customers are impressed with the efficiency and timeliness of the service they receive and the level of professionalism with which District government employees provides service. Employees will learn about attitudes and perceptions and will take a realistic look at the day-to-day workplace.

Friday, April 19 

Grievance Processing (Course Number: 639) **Online**

This course is for MSS and HR Professionals only. Employee Concerns and complaints, or grievances, are routinely received by the D.C. Department of Human Resources (DCHR).  Grievances must be processed in a specific manner pursuant to law, regulation, and policy at the agency level.  DCHR’s Employee Relations team is responsible for overseeing the grievance process as the personnel authority.  This training will outline the procedures for handling all incoming grievances from eligible employees.

Monday, April 22

Prepare for Meeting &Briefing (Course Code: 1706) **Online**

Prepare for meetings effectively by mastering briefing and presentation skills. This workshop enhances meeting leadership, participation, critical questioning, and designing engaging sessions. Learn to plan and lead efficient meetings that people enjoy attending, and deliver informative and captivating presentations. Course outcomes include understanding factors that impact meeting effectiveness, core processes for summarizing and concluding meetings, engaging meeting activities, and preparing dynamic presentations.

Tuesday, April 23

Leave Management Training (Course Number: 638W) **Online**

When an employee requires a leave period because of a medical issue or disability, the situation is not always straightforward, and the best way to manage it is not always clear. Therefore, managers must consider whether laws, regulations, or District programs cover an employee’s situation before acting. No matter the circumstances, this training will provide managers and HR professionals with the tools to understand better how to manage leave, absences, and attendance trends that often affect performance and overall team morale.


MS Office 365 Excel Part 3 (Course Code: 365E3) **In-Person**

This course builds on the foundational and intermediate knowledge presented in the Microsoft® Excel® for Office 365™ (Desktop or Online): Part 1 and Microsoft® Excel® for Office 365™ (Desktop or Online): Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

MS Word for Office 365 Part 2 (Course Number: 365W2) **In-Person**

After you master the basics of using Microsoft® Word such as creating, editing, and saving documents; navigating through a document; and printing, you're ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization.

Mindfulness/Managing Stress MSS (Course Number: 918W) **Online**

This course will encourage and challenge Leaders to create time, space, and a routine for self-care as a primary means of generating capacity for leadership in all the roles they occupy. You can’t pour from an empty cup; this training is both a refill and respite. We’ll create community so that we can, in turn, support trajectory.

Wednesday, April 24


Horizontal Networking/Public (Course Number: 422) **In-Person**

This course is designed to build lateral connections in the workplace and bridge connections and knowledge gaps district-wide to build a more collaborative workforce. During this seminar, we will define horizontal networking, how to leverage your peers, create a community strategy with critical thought, and how to support the C-suite. As a result, this course will help you become an agent of change with workplace agility to solve any problem.

PS Develop/Entering Questions (Course Number: 163) **Online**

This course will guide users on how to create quality question sets and will aid on the appropriate way to upload the questions sets and apply the scoring for job postings. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with tips and tricks to search within PeopleSoft for existing question sets and will be provided insight and suggestions in developing questions that will attract qualified candidates for job postings

Thursday, April 25


PS Reports/Query (Course Number: 166) **In-Person**

This course will guide users’ tips and tricks on how to run and schedule reports in PeopleSoft. Users will receive the commonly used reports and queries for WGI’s, Leave, Time Reporting, FMLA, PFL, and more. Enrollees must currently be in an HR professional position/role.

Peer Coaching MSS (Course Number: 124W) **Online**

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Monday, April 29

Peer Coaching MSS (Course Number: 124W) **Online**

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Reasonable Suspicion MSS (Course Number: 909W) **Online**

The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Tuesday, April 30

PS eRecruit (Course Number: 162) **In-Person**

This course will guide users on how to create competitive and noncompetitive job postings in PeopleSoft, learn how to route candidates for employment consideration, navigate through the HR Approval process and much more. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with the tools to navigate the eRecruit system and successfully execute the functions and tasks to be completed in eRecruit.

Processing FMLA Application Course Code 354 **In-Person**

FMLA Coordinators will receive the knowledge and resources necessary to process FMLA/FMLA applications from this course correctly. In addition to covering some special scenarios, this course will demonstrate how to process applications using PeopleSoft, run queries, review documentation, and comprehend the prerequisites for processing all PFML/FMLA applications correctly.

a complete understanding of the cycle from Labor Administration to Position Management and its effects on HR Processing. A few of the many topics discussed are creating, updating, and modifying a Position Number successfully.