Virtual Course Series Description

January Learning Course Series

Please note that DCHR-CLD courses are subject to changes and cancellations without prior notice.

Tuesday, January 7

Communicate Strategically MSS (Course Number: 415W) **In-Person**

1:00 PM – 3:00 PM

If you're intrigued by the idea that "the most important thing in communication is hearing what is not said," this class is for you. Emotional awareness is essential for effectively conveying your thoughts and feelings. This course will focus on Communication Competency, helping participants understand the goals of communication, its basic components, and the core values and factors that influence it. Additionally, we will explore the impact of Emotional Intelligence (EI) on our interactions, enabling us to tap into our EI and consider our impact—not just our intent—in professional, social, and personal engagements.

Wednesday, January 8

Breathe & Stop Meditation (Course Number: 950) **Online**
12:00 PM – 1:00 PM

Participants will use breathing techniques and meditation prompts to relax and decompress from various stressors. During this session, participants will learn skills that can be reused in their daily lives to promote better stress management.

Thursday, January 9

Leave Management Training (Course Number: 638W) **In-Person**
1:00 PM – 3:00 PM

When an employee needs leave due to a medical issue or disability, the situation can be complex. Managers should assess relevant laws, regulations, and District programs before taking action. This training equips managers and HR professionals with tools to manage leave, absences, and attendance trends that impact performance and team morale. It provides guidance on the District’s leave policies and best practices for application.

Peer Coaching ESS (Course Number: 0178) **In-Person**
10:00 AM – 12:00 PM

Peer Coaching sessions, based on the Case Clinic approach of Theory U, focus on listening to another person’s story without any personal agenda, aiming to be fully present. Peer Coaching sessions enable participants to: Generate new perspectives and approaches to opportunities, challenges, aspirations, and questions.

Peer Coaching MSS (Course Number: 124W) **Online**
10:00 AM – 12:00 PM

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Monday, January 13

Reasonable Suspicion MSS (Course Number: 909W) **Online**
10:00 AM – 12:00 PM

The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Tuesday, January 14

PS Position Management (Course Number: 160) **In-Person**
10:00 AM – 2:30 PM

This course will guide users on appropriately updating position attributes and will identify all steps required to prepare a position for intended employee record changes. In addition, the course should users provide users with a complete understanding of the cycle from Labor Administration to Position Management and its effects on HR Processing. A few of the many topics discussed are creating, updating, and modifying a Position Number successfully.

Peer to Manager, Now What? (Course Number: 3026) **In-Person**
10:00 AM – 12:00 PM

This course will provide successful strategies for navigating the new leader, supervisor, or manager role and the transition from peer to boss; the facilitator will guide participants through a series of tips to promote confidence, courage, and compassion while leading.

Performance Management MSS (Course Number: 913W) **In-Person**
1:00 PM – 5:00 PM

This course is tailored for both MSS and HR personnel in roles related to employee management. Through this FMLA training, participants will explore the essential responsibilities of an FMLA coordinator, gaining valuable insights into the procedural intricacies involved in managing applications for extended leave programs.

Wednesday, January 15

Emotional Intelligence Concept (Course Number: 917W) ** Online **
10:00 AM – 12:00 PM

This course is designed to enhance employees' understanding and application of emotional intelligence (EI) in work environments. Participants will explore various adult emotional intelligence scales and learn practical strategies for effectively leveraging these skills to foster collaboration and support within teams. By the end of the course, employees will be equipped with the tools to navigate challenges, enhance communication, and build stronger relationships in various settings.

Language Access (Course Number: HM606) **Online**
10:00 AM – 11:30 PM

Participants will receive information and resources around communication and how to work with limited-English and non-English proficient populations of the District, an overview of the local statutes that mandate language access and details regarding what compliance requires within agencies and funded entities. As part of this course, personnel will also receive specific instructions and guidelines for customer service and how to use language line services.

PS Core HR (Course Number: 161) **In-Person**
10:00 AM – 2:30 PM

Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor, or HR Administrator to participate in this course. This course will guide users on how to appropriately use the PeopleSoft system to create, update and modify PARs for processing and identify the process status available to each role. It will locate all steps required to prepare PARs for various HR tasks and processes successfully.

Progressive Discipline MSS (Course Number: 916W) **Online**
12:00 PM – 5:00 PM

This course will operationalize progressive discipline practices for virtual teams/remote employees. This course provides managers and supervisors with tools for solving performance and conduct issues through progressive discipline. The participants will learn the benefits of discipline. The participants will learn the benefits of disciplinary and no disciplinary actions, the differences between corrective and adverse action, and the procedural steps outlined in chapter 16 of the District Personnel Manual (DPM) for administering corrective and disciplinary actions, from verbal counseling to summary removals.

Thursday, January 16

Managing Up (Course Number: 412W) **Online**
9:30 AM – 12:00 PM

Open to all employees, this session is focused on understanding the expectations of managers and the necessary support systems needed to provide operational and functional support to our direct reports. To inspire individuals and teams while working in both virtual/non-virtual environments, this course will provide insightful tips for using a proactive approach to understanding your manager's priorities and critical needs.

Mindfulness/Managing Stress MSS (Course Number: 918W) **Online**
10:00 AM – 12:00 PM

This course will encourage and challenge Leaders to create time, space, and a routine for self-care as a primary means of generating capacity for leadership in all the roles they occupy. You can’t pour from an empty cup; this training is both a refill and respite. We’ll create community so that we can, in turn, support trajectory.

PS Commitment Accounting (Course Number: 165) **Online**
1:30 PM – 4:00 PM

This course will guide users on the HR Manage Commitment Accounting business process, enabling employees to budget for payroll expenses and track actual payroll costs. Agency Fiscal Officers will be able to use the Manage Commitment Accounting business process to define the fiscal year:

Budgets, calculating earnings, fringe encumbrances, pre-encumbrances, post encumbrances to your general ledger, and post actual earnings and fringe amounts to your general ledger.

PS Job Code Creation Indepen. (Course Number: 164) **In-Person**
10:00 AM – 1:00 PM

This course will guide users on how to create new Job Codes, update existing Job Codes within the PeopleSoft system and apply information from the Position Descriptions to the system. Enrollees must serve in the role as the Classifier at their agency. Attendance of this training and successful testing of the knowledge will provide role access to complete these functions. Users should leave this training with a full understanding of the attributes, processes and tools required to create and update Job Codes.

Tuesday, January 21

Communicating Non-Defensively (Course Number: 501W) **In-Person**
9:30 AM – 12:00 PM

Employees will gain a clear understanding of why all people are naturally defensive, learn the symptoms and consequences of inappropriate defensiveness and learn how to disengage from a defensive position. Employees also will learn how to empathize with and disarm a defensive person, how to inquire and focus on the issues, how to non-defensively disclose their own needs and goals and depersonalize the issues.

MBTI Myers-Briggs (Course Number: 403W) **In-Person**
1:00 PM – 5:00 PM

This course will provide a fundamental understanding of the various preferences displayed through the Myers-Briggs Type Personality Instrument. Come and learn more about the various personality types and various tools that introduce the assessment.

Principles of Management for MSS (Course Number 919W) **In-Person**
1:00 PM – 3:00 PM

This MSS core management learning course is designed to give employees the essential management and leadership skills to inspire and influence their people to achieve team goals. Today, managers need to both manage and lead effectively. In this course, employees will learn the difference between managing and leading, the common characteristics good team leaders share, the five essential leadership qualities, and how applying ethics to team leadership is a must.

Wednesday, January 22

Building High Performance Teams (Course Number: 920W) **Online**
1:00 PM – 3:00 PM

This course examines the manager's role in establishing and maintaining effective, productive teams. The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture. The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Engaging Your Competencies (Course Number: 7486) **In-Person**
9:30 AM – 4:30 PM

Organizations are structured with a hierarchy, a strategy to move up the career ladder. The hierarchy is set up according to responsibilities, power, status, and job function. Every employee in an organization fits somewhere in the hierarchy. Moving up the career ladder involves leaving one level for a higher level.

Horizontal Networking/Public (Course Number: 422) **Online**
9:30 AM – 12:00 PM

This course is designed to build lateral connections in the workplace and bridge connections and knowledge gaps district-wide to build a more collaborative workforce. During this seminar, we will define horizontal networking, how to leverage your peers, create a community strategy with critical thought, and how to support the C-suite. As a result, this course will help you become an agent of change with workplace agility to solve any problem.

Peer Coaching ESS (Course Number: 0178) ** Online **
11:00 AM – 1:00 PM

Unpacking Bias ESS (Course Number: 0123W) **In-Person**
1:00 PM – 4:00 PM

Designed for all employees, this course will not only help participants examine the components of their workplace that impact the culture, but also strive to deconstruct them as a means of improving the culture. Bias is a general term that may be defined as prejudice, partiality, partisanship, favoritism, unfairness, etc. The overall objective is to intentionally work on the culture of the workplace in order to create a space for all to perform at a level that meets and exceeds expectations.

Thursday, January 23

City University Grants Management 101 (Course Number 600W) **Online**
9:30 AM – 1:30 PM

This course provides an overview of the grant’s management lifecycle and the scope of the grant-receiving and grantmaking processes for District government agencies. The course is designed for professionals who are new to grant management or seasoned professionals who require a refresher course on grants management in the District. This includes professionals with backgrounds in accounting, technology systems, program management, and all relevant areas of public service.

Grievance Processing (Course Number 639) **Online**
1:00 PM – 3:00 PM

***THIS COURSE IS FOR MSS AND HR PROFESSIONALS ONLY***

Employee Concerns and complaints, or grievances, are routinely received by the D.C. Department of Human Resources (DCHR). Grievances must be processed in a specific manner pursuant to law, regulation, and policy at the agency level. DCHR’s Employee Relations team is responsible for overseeing the grievance process as the personnel authority. This training will outline the procedures for handling all incoming grievances from eligible employees.

MS Office 365 Excel Part 1 (Course Number: 365E1) **In-Person**
9:30 AM – 4:30 PM

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

Performance Management ESS (Course Number: 308W) **In-Person**
9:30 AM – 12:00 PM

This course introduces employees to the policy, theory, application and systematic processes of the Performance Management Program. It is an interactive learning course designed to provide participants with a comprehensive understanding of the process by which employee performance expectations and objectives are identified, measured and evaluated to meet the DC Government goals.

Tuesday, January 28

Giving Effective Feedback (Course Number: 308W) **In-Person**
9:30 AM – 4:30 PM

PS eRecruit (Course Number: 162) **In-Person**
10:00 AM – 4:00 PM

This course will guide users on how to create competitive and noncompetitive job postings in PeopleSoft, learn how to route candidates for employment consideration, navigate through the HR Approval process and much more. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with the tools to navigate the eRecruit system and successfully execute the functions and tasks to be completed in eRecruit.

Quality Customer Care (Course Number: 302W) **In-Person**
9:30 AM – 12:00 PM

High-quality customer service is critical for every organization. This course provides the framework for outstanding customer service techniques and best practices. Employees will learn different methodologies and acquire tools and tips to ensure that customers are impressed with the efficiency and timeliness of the service they receive and the level of professionalism with which District government employees provides service. Employees will learn about attitudes and perceptions and will take a realistic look at the day-to-day workplace.

Reasonable Suspicion MSS (Course Number: 909W) **In-Person**
10:00 AM – 12:00 PM

Wednesday, January 29

Leadership the 6th Sense MSS (Course Number: 815W) **In-Person**
1:00 PM – 3:00 PM

This course has been designed to embrace leadership thinking from an intuitive and compassionate perspective. Offering the invitation for one to bring authenticity, empathy, and strategic thinking to the leadership table, participants will engage in a meaningful dialogue around what it takes to truly demonstrate impactful leadership.

Employee Engagement & Retention (Course Number: 1515) **In-Person**
9:30 AM – 4:30 PM

This course teaches the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile.

PS Develop/Entering Questions (Course Number: 163) **Online**
11:00 AM – 2:00 PM

This course will guide users on how to create quality question sets and will aid on the appropriate way to upload the questions sets and apply the scoring for job postings. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with tips and tricks to searching within PeopleSoft for existing question sets and will be provided insight and suggestions in developing questions that will attract qualified candidates for job postings.

Tuesday, January 30

Giving and Receiving Feedback ESS (Course Number: 520W) **In-Person**
9:30 AM – 12:00 PM

Being able to effectively give and receive feedback is important for professional and personal development. It also opens the door to discussion and problem solving. What we should also realize is that feedback involves both a giver and a receiver. It is not just something that happens to us, but something we can respond to and interact with.

PS Reports/Query (Course Number: 166) **Online**
1:30 PM- 4:00 PM

This course will guide users’ tips and tricks on how to run and schedule reports in PeopleSoft. Users will receive the commonly used reports and queries for WGI’s, Leave, Time Reporting, FMLA, PFL, and more. Enrollees must currently be in an HR professional position/role.

Peer Coaching MSS (Course Number: 124W) **In-Person**
1:00 PM – 3:00 PM

Project Mgmt. Essent. Pt 1 (Course Number: 717P1) **In-Person**
9:30 AM – 4:30 PM

In today's world, efficiently delivering projects has become a crucial skill for businesses and individuals. Project management is the process of planning, organizing, and managing resources to accomplish specific goals and objectives while adhering to predetermined project parameters. It controls the entire project lifecycle, from its inception to its conclusion. Effective project management is essential for ensuring success, whether it is a small-scale project or a large-scale initiative that a business is undertaking.

District of Columbia

Department of Human Resources