Virtual Course Series Description

Tuesday, May 5

Federal Qualification Analysis (Course Number: 945) **In-Person**

Learn how to confidently evaluate and qualify candidates for federal positions. This course provides participants with the tools and expertise to navigate federal hiring eligibilities, assess applicant qualifications, and ensure compliance with OPM qualification standards and agency policies. Participants will apply structured methodologies to evaluate specialized experience, rate and rank candidates, and use factors such as experience, education, training, and selective placement criteria to identify the best-qualified candidates. By the end of the course, attendees will be prepared to conduct fair, consistent, and effective evaluations and present highly qualified candidates to hiring managers.

Language Access (Course Number: HM606) **Online**

Participants will receive information and resources in the area of communication and how to work with limited-English and non-English proficient populations of the District, an overview of the local statutes that mandate language access and details regarding what compliance requires within agencies and funded entities. As part of this course, personnel will also receive specific instructions and guidelines for customer service and how to use language line services. This course was formerly course #606W

MS Word for Office 365 Part 2 (Course Number: 365W2) **In-Person**

After you master the basics of using Microsoft® Word such as creating, editing, and saving documents; navigating through a document; and printing, you're ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization.
material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using Word for the Web and OneDrive®. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

Project Management Part 1 (Course Number: 1721) **In-Person**

This course introduces the essential principles, tools, and practices of effective project management. Participants will learn how to initiate, plan, and structure projects to align with organizational goals. Core topics include defining project scope, setting objectives, building timelines, managing resources, and assessing risks. Emphasis will be placed on industry-standard frameworks such as the Project Management Institute(PMI) guidelines and Agile fundamentals. Through case studies and practical exercises, learners will develop a strong foundation in project management and gain the skills necessary to lead small-scale projects with confidence.

Wednesday, May 6

Data Driven Decision Making (Course Number: 1705) **In-person**

In this course, you'll get an introduction to decision making challenges, and data’s role in organizational and management decisions. You'll learn how factual evidence from a variety of available sources can be used to improve business and management. You’ll be introduced to the 3E framework for decision making, and sourcing and assessing data. Finally, through basic understanding of the brain’s process in learning and decision making you’ll become familiar with multiple cognitive biases and develop a plan to prevent and address them in your decision-making situations.

Emotional Intelligence Concept (Course Number: 917W) **Online**

Incorporating Emotional Intelligence Concepts into the Hybrid Mindset.
Designed for all employees, this course will focus on demonstrating the various adult emotional intelligence scales and how to best utilize these areas while working and supporting your team in a hybrid environment

Principles of Management for MSS (Course Number 919W) **Online**

This MSS core management learning course is designed to give employees the essential management and leadership skills to inspire and influence their people to achieve team goals. Today, managers need to both manage and lead effectively. In this course, employees will learn the difference between managing and leading, the common characteristics good team leaders share, the five essential leadership qualities, and how applying ethics to team leadership is a must.

Thursday, May 7

ADA Trng for Mgr-Live Virtual (Course Number: JR325L) **Online**

High-quality customer service is critical for every organization. This course provides the framework for outstanding customer service techniques and best practices. Employees will learn different methodologies and acquire tools and tips to ensure that customers are impressed with the efficiency and timeliness of the service they receive and the level of professionalism with which District government employees provides service. Employees will learn about attitudes and perceptions and will take a realistic look at the day-to-day workplace.

Communicate Strategically MSS (Course Number: 415W) **In-person**

If you're intrigued by the idea that "the most important thing in communication is hearing what is not said," this class is for you. Emotional awareness is essential for effectively conveying your thoughts and feelings. This course will focus on Communication Competency, helping participants understand the goals of communication, its basic components, and the core values and factors that influence it. Additionally, we will explore the impact of Emotional Intelligence (EI) on our interactions, enabling us to tap into our EI and consider our impact—not just our intent—in professional, social, and personal engagements.

Grant Mang -How Devel Fed App (Course Number: 602CU) **Online**

The Grants Management Training Series: How to Develop and Submit a Federal Grant Application equips participants with the essential skills to navigate the federal grant process. Through comprehensive instruction, learners will explore effective grants research techniques, project planning strategies, and proposal development fundamentals. The course provides guidance on preparing additional required documents and ensures participants understand the submission process through Grants.gov. By the end of the training, attendees will be able to create strong, well-structured grant applications that align with federal guidelines and District requirements. Whether new to grant writing or seeking to refine existing skills, participants will gain the confidence to pursue federal funding opportunities successfully.

HR Classification (Course Number: HR917) **In-Person**

Only for HR Professionals!
This session offers an in-depth examination of the District's process for reviewing and updating job descriptions, emphasizing the criteria and methods used to classify positions accurately. Participants will explore key factors such as required qualifications, essential functions, responsibilities, and reporting relationships that inform classification decisions.

Strategic Leadership (Course Number: 940W) **Online**

Strategic Leadership focuses on the role of the leader during times of change, emphasizing adaptability, agility, and decision-making. This course examines the characteristics of strategic leaders who balance business priorities with the human needs of their teams. Participants will explore how culture, retention, and engagement are sustained through empathetic leadership while navigating organizational change.

Tuesday, May 12

Agency-Level Admin ELM Training (Course Number: 650W) **Online**

This course will introduce the Enterprise Learning Management (ELM) system and the permissions and functions associated with the assigned role of Agency-Level (ALA) Administrator for your agency.

MS Office 365 Project Part 1 (Course Number: 365P1) **In-Person**

This course is designed to familiarize you with the basic features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with your supervisor (and others) for review and approval.

Progressive Discipline MSS (Course Number: 916W) **Online**

This course aims to empower MSS employees with the skills needed to implement these practices effectively. Focused on the District's positive approach to employee management, the course emphasizes progressive discipline practices. It equips managers to establish and communicate clear performance and conduct standards that uphold public trust. The training dissects the core content of Progressive Discipline and integrates it with strategies for achieving compliance. Participants will learn to systematically address performance and conduct issues and take appropriate actions when standards are not met.

Reasonable Suspicion MSS (Course Number: 909W) **Online**

The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Wednesday, May 13

Building High Performance Teams (Course Number: 920W) **Online**

This course examines the manager's role in establishing and maintaining effective, productive teams. The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture. The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Cultural Competency Training(Course Number: 5489) **Online**

This training focuses on Deaf, DeafBlind, Deaf Disabled, Hard of Hearing and Late Deafened (D/DB/DD/HH/LD) communities and cultures. MODDHH will customize this training for your agency/nonprofit/business, and participants will learn best practices and accessibility considerations when engaging with D/DB/DD/HH/LD individuals who "live, work, and play" in DC. Participants will take away best practices to improve accessibility within their organization, activities, and events.

Managing Multiple Realities for Managers (Course Number: 1724) **In-person**

This course is a dynamic course designed to equip managers with the necessary skills and mindset to navigate complex and diverse work environments. In today's interconnected world, managers often face the challenge of managing teams with diverse backgrounds,
perspectives, and expectations. This course provides practical tools and strategies to help managers effectively navigate these multiple realities, foster Inclusive and collaborative work environments, and drive high-performance teams.

Public Speaking Under Pressure (Course Number: 1411) **In-person**

Thinking on your feet means organizing your thoughts and ideas quickly and then conveying them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. This course aims to improve your skills and learn new techniques to give you a persuasive edge when making a presentation, handling difficult questions, and presenting complex information. Discover how to shift your focus away from yourself to conquer your fear of speaking.

Understanding the District Budget (Course Code: 931W) **Online**

This course will provide participants with an: Overview of the budget cycle and process. Explanation of the budget formulation, approval, and execution phases. Understanding of the roles played by key stakeholders. Up-to-date look at policy issues that impact the budget

Thursday, May 14

Grants Management RFA Pub/Dev (Course Number: 601CU) **Online**

Developing and Publishing a Request for Applications" is a comprehensive course tailored for agency staff involved in grantmaking. Participants will gain proficiency in crafting a District-issued Request for Applications (RFA), covering all essential components. From drafting a thorough RFA to navigating the intricacies of publishing within the DC Government, this course equips attendees with the necessary skills for effective grant administration.

Growth Mindset (Course Number: 1701) **In-Person**

This course is built on the notion that the human brain has plasticity. This means that our brain can change with effort as we learn new things or have new experiences over time. As we learn new things, our brain grows new neurons. In this course participants will learn the components of a growth mindset, a fixed mindset and how to consistently ensure to adapt a winning mindset to examine, explore and aid in professional growth and development.

Principles of Management for MSS (Course Number 919W) **Online**

Thermostats & Thermometers (Course Number: 1728) **In-Person**

This highly interactive course explores the critical role of personal and professional boundaries in creating healthy, productive, and sustainable relationships at work and in life. Using the metaphor of thermostats (boundary-setters who regulate and influence environments) and thermometers (boundary-lacking individuals who merely react to their environments),participants will learn how to recognize unhealthy patterns, establish and maintain clear boundaries, and practice assertive communication. Through real-world scenarios, engaging games, and reflective exercises, participants will gain the tools to regulate their own energy, protect their well-being, and positively influence others.

Tuesday, May 19

Giving/Receiving Feedback MSS (Course Number: 523W) **Online**
Open to all MSS employees and Leads. This session is designed to discuss the importance of feedback and the value of communication exchanges between managers and employees.

Maximizing Your Leadership Potential (Course Number: 1516) **In-Person**

Leadership isn’t limited to CEOs, supervisors, and managers. Team members down in the trenches also set the bar higher through their actions, thoughts, and treatment of others. This course is designed for aspiring leaders and other individuals who are not formal managers but need to accomplish work through others. Participants will earn the qualities and behaviors of effective leaders, including the ability to collaborate, and exert influence.

Wednesday, May 20

Building High Performance Teams (Course Number: 920W) **Online**

Necessary Shifts (Course Number: 934W) **Online**

Necessary Shifts explores how and when teams and departments must adapt to achieve organizational goals. Using a systems-based approach to change management, this course helps participants identify shifting needs driven by agency-wide and departmental changes. Learners will examine the characteristics of teams that successfully manage change and build the capacity to respond strategically and cohesively.

Project Management Part 2 (Course Code: 1722) **In-Person**

Building on the foundations established in Part 1, this course focuses on advanced project management strategies and real-world application. Learners will deepen their expertise in project execution, monitoring, and closing, while gaining proficiency in tools such as Gantt charts, RACI matrices, and performance dashboards. Emphasis will be placed on managing
complex projects, stakeholder engagement, change management, and team leadership. Participants will work on a capstone project to apply concepts in a hands-on environment, demonstrating their ability to deliver successful outcomes under real-world conditions.

Thursday, May 21

HR District Compensation (Course Code HR566) **In-Person**

Only for HR Professionals! This session provides a thorough exploration of compensation fundamentals, focusing on the District's pay structures, salary schedules, and wage determination processes. Participants will gain an understanding of the Fair Labor Standards Act (FLSA) and its implications for exempt and non-exempt employees, overtime eligibility, and minimum wage requirements.

MS Office 365 Excel Part 2 (Course Number: 365E2) **In-Person**

Excel can do so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. And that's exactly what this course aims to help you do. This course is designed for students who already have foundational knowledge and skills in Excel and who wish to begin taking advantage of some of the higher-level functionality in Excel to analyze and present data.

Strategic Leadership (Course Number: 940W) **In-person**

Friday, May 22

Performance Management MSS (Course Number: 913W) **Online**
Designed for MSS employees and Leads, this course will provide an overview of performance management best practices for supporting virtual teams. The session will feature key content on the performance management planning process, mid-year and annual reviews, and strategic goal planning for developmental purpose

Tuesday, May 26

MBTI Myers-Briggs (Course Number: 403W) **In-Person**

Gain insight into the concept of "personality type" and its implications.
Discover your unique strengths and areas for development through interactive exercises. Explore how personality impacts your work style and organizational culture. Understand interpersonal dynamics in different environments for improved communication and collaboration.

Reasonable Suspicion MSS (Course Number: 909W) **Online**

Retirement:101 (Course Number: 110) **In-person**

Introducing our comprehensive Ready for Retirement series, tailored specifically for District employees who began their employment after October 1, 1987 and are considering retirement under the 401(a) Defined Contribution (DC) Plan. Employees hired after October 1, 1987 participate in the 401(a) DC Plan. This course provides expert guidance to help participants confidently navigate their retirement journey, covering essential topics such as retirement eligibility requirements and the continuation of benefits in retirement.

Wednesday, May 27

Leadership Skills for Supvr. **In-person**

Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the most challenging skills for a manager to master. This one-day workshop will explore many facets of delegation, including when and to whom to delegate. We will also go through the delegation process and learn problem-solving techniques.

Thursday, May 28

Grants Management 101 **Online**

Grants Management 101 provides an overview of the grants management lifecycle and the scope of the grant-receiving and grantmaking processes for District government agencies. The course is designed for professionals who are new to grants management or seasoned professionals who require a refresher course on grants management in the District. This includes professionals with backgrounds in accounting, technology systems, program management, and all relevant areas of public service.

Leadership the 6th Sense MSS **Online**

This course has been designed to embrace leadership thinking from an intuitive and compassionate perspective. Offering the invitation for one to bring authenticity, empathy, and strategic thinking to the leadership table, participants will engage in a meaningful dialogue around what it takes to truly demonstrate impactful leadership.

MS Office 365 Excel Part 1 **In-person**

Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

DCHR