Virtual Course Series Description

June Learning Course Series

Please note that DCHR-CLD courses are subject to changes and cancellations without prior notice.

Monday, June 2

Informal Conflict Resolution (Course Number: ICR101) **In-Person**
10:00 AM – 12:00 PM
This training will equip managers and HR with the skills and strategies needed to address and resolve workplace conflicts informally. Participants will learn techniques such as active listening, empathy, and effective problem-solving to manage disputes proactively. Through interactive scenarios and role-playing exercises, managers and HR will practice handling conflicts constructively, fostering a collaborative and harmonious work environment.

Tuesday, June 3

Reasonable Suspicion (Course Number: 909W) **In-Person**
10:00 AM – 12:00 PM
The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Agency TC ELM Training (Course Number: 0916W) **In-Person**
10:00 AM – 12:00 PM
This course will provide an introduction to the Enterprise Learning Management (ELM) system and the permissions and functions associated with the assigned role of Agency-Level Administrator for your agency

MBTI Myers-Briggs (Course Number: 403W) **In-Person**
1:00 PM – 5:00 PM
Gain insight into the concept of "personality type" and its implications.
Discover your unique strengths and areas for development through interactive exercises. Explore how personality impacts your work style and organizational culture. Understand interpersonal dynamics in different environments for improved communication and collaboration.

Wednesday, June 4

Emotional Agility II (Course Number: 1712) **In-Person**
9:30 AM – 4:00 PM
This course assists participants in developing a deeper understanding of their emotions and learning to harness emotional intelligence through engaging lectures, interactive exercises, self-assessment tools, and real-world case studies. Emotional Intelligence training equips individuals with the skills to cultivate accurate and useful self-awareness practices, enhance their capacity to self-regulate emotional urges and needs. Participants will boost their leadership and collaboration success, effectively navigate challenges, manage stress, and foster positive connections.

Language Access HR (Course Number: BE606) **Online**
10:00 AM – 11:30 PM
Participants will receive information and resources in the area of communication and how to work with limited-English and non-English proficient populations of the District, an overview of the local statutes that mandate language access and details regarding what compliance requires within agencies and funded entities. As part of this course, personnel will also receive specific instructions and guidelines for customer service and how to use language line services.

Thursday, June 5

Adobe Photoshop Part 1 (Course Number: APP1) **In-Person**
9:30 AM – 4:30 PM

This course focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe® Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop.

Progressive Discipline MSS (Course Number: 0916W) **In-Person**
12:00 PM – 5:00 PM

Open to MSS Employees, this course will focus on operationalizing progressive discipline practices for virtual teams/remote employees. This course provides managers and supervisors with tools for solving performance and conduct issues through progressive discipline. The participants will learn the benefits of discipline. The participants will learn the benefits of disciplinary and no disciplinary actions; the differences between corrective action and adverse action; and the procedural steps outlined in chapter 16 of the District Personnel Manual (DPM) for administering corrective and disciplinary actions, from verbal counseling to summary removals. will feature core content found within the Progressive Discipline course while also incorporating strategies for ensuring compliance within this area.

Tuesday, June 10

Performance Management for ESS (Course Number 308W) **In-Person**
9:30 PM – 12:00 PM
This course introduces employees to the policy, theory, application and systematic processes of the Performance Management Program. It is an interactive learning course designed to provide participants with a comprehensive understanding of the process by which employee performance expectations and objectives are identified, measured and evaluated to meet the DC Government goals.

Performance Management for MSS (Course Number 913W) **In-Person**
1:00 PM – 5:00 PM
Designed for MSS employees and Leads, this course will provide an overview of performance management best practices for supporting teams. The session will feature key content on the performance management planning process, mid-year and annual reviews, and strategic goal planning for developmental purposes.

Principles of Management for MSS (Course Number 919W) **In-Person**
1:00 PM – 3:00 PM
This MSS core management learning course is designed to give employees the essential management and leadership skills to inspire and influence their people to achieve team goals. Today, managers need to both manage and lead effectively. In this course, employees will learn the difference between managing and leading, the common characteristics good team leaders share, the five essential leadership qualities, and how applying ethics to team leadership is a must.

Project Mgmt. Essent. Pt 1 (Course Number: 717P1) **In-Person**
9:30 AM – 4:30 PM

In today's world, efficiently delivering projects has become a crucial skill for businesses and individuals. Project management is the process of planning, organizing, and managing resources to accomplish specific goals and objectives while adhering to predetermined project parameters. It controls the entire project lifecycle, from its inception to its conclusion. Effective project management is essential for ensuring success, whether it is a small-scale project or a large-scale initiative that a business is undertaking.

Wednesday, June 11

Building High Performing Team (Course Number: 0920W) **In-Person**
1:00 PM – 4:00 PM
This course examines the manager's role in establishing and maintaining effective, productive teams. The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture. The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

MS Word for Office 365 Part 1 **In-Person**
9:30 AM – 4:30 PM
Microsoft® Word is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you’ll learn how to use Word on the desktop to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

Retirement 101 (Course Number: 110) **In-Person**
9:30 AM – 4:00 PM

Introducing our comprehensive Ready for Retirement series, tailored specifically for District employees considering retirement from either the 401(a) Defined Contribution Plan or the Civil Service Retirement System (CSRS) plan. Participants will receive expert guidance on navigating the retirement journey unique to each plan, covering essential topics from understanding retirement eligibility criteria to managing the continuation of benefits in retirement. The series also includes valuable insights into Social Security, Medicare, CSRS annuity details, and the retirement application process, equipping employees with the knowledge to make informed decisions for a smooth transition.

Thursday, June 12

MS Office 365 Excel Part 2 (Course Number: 365E2) **In-Person**
9:30 AM – 4:30 PM
Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.

Managing Change (Course Number: 420) **In-Person**
9:30 AM – 12:00 PM
This course explores the environmental and human factors involved with organizational change. Participants will learn about the psychological impact of change, how to motivate and engage during transitions, and how to create a supportive and inclusive environment. Additionally, the course also covers strategies for managing stress, burnout and other symptoms associated change.

Peer Coaching ESS (Course Number: 0178W) **In-Person**
10:00 AM – 12:00 PM
Understand and apply the Peer Coaching model to harness the collective wisdom and experience of peers.
Develop skills in deep listening, asking powerful questions, observing attentively, being present, mirroring, and engaging in coaching conversations.

Tuesday, June 17

Leave Management (Course Number: 638W) **In-Person**
10:00 AM – 12:00 PM
When an employee requires a period of leave because of a medical issue or disability, the situation is not always straightforward and the best way to manage it is not always clear. Therefore, before acting, managers need to carefully consider whether an employee’s situation is covered by any laws, regulations or District programs. No matter the circumstances, this training will provide managers and HR professionals with the tools to better understand how to manage leave, absences and attendance trends that often affect performance and overall team moral. This training will offer guidance on the District’s leave policies and best practices for application. Come join us as we discuss the leave management maze!

Reasonable Suspicion (Course Number: 909W) **In-Person**
10:00 AM – 12:00 PM

The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The District requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Wednesday, June 18

Communicating Non-Defensively (Course Number: 501W) **In-Person**
9:30 AM – 12:00 PM

Employees will gain a clear understanding of why all people are naturally defensive, learn the symptoms and consequences of inappropriate defensiveness and learn how to disengage from a defensive position. Employees also will learn how to empathize with and disarm a defensive person, how to inquire and focus on the issues, how to non-defensively disclose their own needs and goals and depersonalize the issues.

Tuesday, June 24

From Boss to Leaders (Course Number: 1429) **In-person**
9:30 AM – 4:30 PM
Almost everyone has had at least one unpleasant boss in their working career. You do not want to be the unpleasant boss in your work environment, the one who causes good employees to cringe when you enter the room. You want to be an inspiring manager who motivates their team to go the extra mile. You aim to provide guidance, support, and integrity, modeling the behaviors you want to see in your team. Your goal is to be more than just a boss; you want to be a leader. This one-day course will give you the tips and general information you need to enhance your skills and transform from a boss to a great leader.

Managing Up (Course Number: 412W) **Online**
9:30 AM – 12:00 PM

Open to all employees, this session is focused on understanding the expectations of managers and the necessary support systems needed to provide operational and functional support to our direct reports. To inspire individuals and teams while working in both virtual/non-virtual environments, this course will provide insightful tips for using a proactive approach to understanding your manager's priorities and critical needs.

Peer to Manager, Now What? (Course Number: 3026) **In-Person**
1:00 PM – 3:00 PM
This course will provide successful strategies for navigating the new leader, supervisor, or manager role and the transition from peer to boss; the facilitator will guide participants through a series of tips to promote confidence, courage, and compassion while leading.

Peer Coaching MSS (Course Number: 523W) **Online**
1:00 PM – 3:30 PM

Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

Wednesday, June 25

Accessible Emergency Mgmt **Online**
10:00 AM – 12:00 PM
Accessible Emergency Management: This training is solely for District of Columbia government agencies and focuses on the procedures to request and guidelines to provide effective communication accessibility accommodations at post-disaster sites across the District. Participants will learn best practices and accessibility considerations when engaging with the D/DB/DD/HH/LD communities during emergencies.

FMLA Coordinator Training **Online**
10:00 AM – 12:00 PM
If you've been assigned the role of FMLA Coordinator for your agency, then this training is for you. In this course, the DCHR Employee Relations team will explain your duties as an FMLA coordinator and outline the steps for processing applications for extended leave programs

MS Office 365 Project Part 1 (Course Number: 365P) **In-Person**
9:30 AM – 12:00 PM

This course is designed to familiarize you with the basic features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with your supervisor (and others) for review and approval.

Note: This course is for anyone who has Project on the desktop, regardless of whether they purchased an “on-premise” edition or subscribed to a “cloud-based” (online) edition. Most project managers and project team members use the desktop application, so that is the focus of this course. The main features of the online app are presented in an appendix.

Peer Coaching ESS (Course Number: 0178W) **In-Person**
10:00 AM – 12:00 PM

Understand and apply the Peer Coaching model to harness the collective wisdom and experience of peers.
Develop skills in deep listening, asking powerful questions, observing attentively, being present, mirroring, and engaging in coaching conversations.

Thursday, June 26

Giving and Receiving Feedback ESS (Course Number: 520W) **Online**
9:30 AM – 12:00 PM
Being able to effectively give and receive feedback is important for professional and personal development. It also opens the door to discussion and problem solving. What we should also realize is that feedback involves both a giver and a receiver. It is not just something that happens to us, but something we can respond to and interact with.

District of Columbia

Department of Human Resources