Virtual Course Series Description

May Learning Course Series

Please note that DCHR-CLD courses are subject to changes and cancellations without prior notice.

Thursday, May 1

Horizontal Networking (Course Number: 422) **In-Person**
9:30 AM – 12:00 PM
This course is designed to build lateral connections in the workplace and bridge connections and knowledge gaps district-wide to build a more collaborative workforce. During this seminar, we will define horizontal networking, how to leverage your peers, create a community strategy with critical thought, and how to support the C-suite. As a result, this course will help you become an agent of change with workplace agility to solve any problem.

Progressive Discipline MSS (Course Number: 0916W) **Online**
12:00 PM – 5:00 PM
Open to MSS Employees, this course will focus on operationalizing progressive discipline practices for virtual teams/remote employees. This course provides managers and supervisors with tools for solving performance and conduct issues through progressive discipline. The participants will learn the benefits of discipline. The participants will learn the benefits of disciplinary and no disciplinary actions; the differences between corrective action and adverse action; and the procedural steps outlined in chapter 16 of the District Personnel Manual (DPM) for administering corrective and disciplinary actions, from verbal counseling to summary removals. will feature core content found within the Progressive Discipline course while also incorporating strategies for ensuring compliance within this area.

Performance Management MSS (Course Number: 913W) **Online**
1:00 PM – 5:00 PM
Designed for MSS employees and leads, this course will provide an overview of performance management best practices for supporting teams. The session will feature key content on the performance management planning process, mid-year and annual reviews, and strategic goal planning for developmental purposes.

MS Office 365 Excel Part 2 (Course Number: 365E2) **In-Person**
9:30 AM – 4:30 PM

Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.

Thursday, May 5

Reasonable Suspicion MSS (Course Number: 909W) **Online**
10:00 AM – 12:00 PM
The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The district requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Tuesday, May 6

Agency TC ELM Training (Course Number: 650W) **Online**
10:00 AM – 12:00 PM
Agency-Level Admin Training for PeopleSoft's Enterprise Learning Management (ELM) System

This course is for agency training coordinators only.

This course will provide an introduction to the Enterprise Learning Management (ELM) system and the permissions and functions associated with the assigned role of Agency-Level Administrator for your agency.

Managing Up (Course Number: 412W) **In-Person**
9:30 AM – 12:00 PM
Open to all employees, this session is focused on understanding the expectations of managers and the necessary support systems needed to provide operational and functional support to our direct reports. To inspire individuals and teams while working in both virtual/non-virtual environments, this course will provide insightful tips for using a proactive approach to understanding your manager's priorities and critical needs.

Principles of Management for MSS (Course Number 919W) **In-Person**
1:00 PM – 3:00 PM
This MSS core management learning course is designed to give employees the essential management and leadership skills to inspire and influence their people to achieve team goals. Today, managers need to both manage and lead effectively. In this course, employees will learn the difference between managing and leading, the common characteristics good team leaders share, the five essential leadership qualities, and how applying ethics to team leadership is a must.

PS Position Management (Course Number 160) **In-Person**
10:00 AM – 2:30 PM
This course will guide users on appropriately updating position attributes and will identify all steps required to prepare a position for intended employee record changes. In addition, the course should provide users with a complete understanding of the cycle from Labor Administration to Position Management and its effects on HR Processing. A few of the many topics discussed are creating, updating, and modifying a Position Number successfully.

Wednesday, May 7

Building High Performing Team (Course Number: 0920W) **Online**
1:00 PM – 4:00 PM
This course examines the manager's role in establishing and maintaining effective, productive teams. The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture. The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Chess Not Checkers Part 1 (Course Number: 1702) **In-Person**
9:30 AM – 4:00 PM
This course examines the manager's role in establishing and maintaining effective, productive teams. The course will provide valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture. The course will also provide valuable information about leading a team to include topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Chess Not Checkers Part 1 (Course Number: 1702) **In-Person**
9:30 AM – 4:00 PM
This course is designed to be an overall review and differentiation between planning and strategy. Participants are provided key concepts, ideas, case
studies and examples in the strategy process to learn how to develop a strategy and how it distinctly differs from a plan. Participants review and
understand value propositions and how public service can benefit from winning design and executing from a strategic position.

Language Access (Course Number: HM606) **Online**
10:00 AM – 11:30 AM
Participants will receive information and resources in communication and how to work with limited-English and non-English proficient populations of the District, an overview of the local statutes that mandate language access and details regarding what compliance requires within agencies and funded entities. As part of this course, personnel will also receive specific instructions and guidelines for customer service and how to use language line services.

PS Core HR (Course Number: 161) **In-Person**
10:00 AM – 2:30 PM
Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor, or HR Administrator to participate in this course.

This course will guide users on how to appropriately use the PeopleSoft system to create, update and modify PARs for processing and identify the process status available to each role. It will locate all steps required to prepare PARs for various HR tasks and processes successfully.

Thursday, May 8

Communicate Strategically MSS (Course Number: 415W) **Online**
1:00 PM – 3:00 PM
If you're intrigued by the idea that "the most important thing in communication is hearing what is not said," this class is for you. Emotional awareness is essential for effectively conveying your thoughts and feelings. This course will focus on Communication Competency, helping participants understand the goals of communication, its basic components, and the core values and factors that influence it. Additionally, we will explore the impact of Emotional Intelligence (EI) on our interactions, enabling us to tap into our EI and consider our impact—not just our intent—in professional, social, and personal engagements

Communicating Non-Defensively (Course Number: 501W) **In-Person**
9:30 AM – 12:00 PM
Employees will gain a clear understanding of why all people are naturally defensive, learn the symptoms and consequences of inappropriate defensiveness and learn how to disengage from a defensive position. Employees also will learn how to empathize with and disarm a defensive person, how to inquire and focus on the issues, how to non-defensively disclose their own needs and goals and depersonalize the issues.

Peer Coaching ESS (Course Number: 0178W) **In-Person**
10:00 AM – 12:00 PM
Understand and apply the Peer Coaching model to harness the collective wisdom and experience of peers.
Develop skills in deep listening, asking powerful questions, observing attentively, being present, mirroring, and engaging in coaching conversations.

MS SharePoint: MS Forms & Flow (Course Number: 365SP) **In-Person**
9:30 AM – 12:00PM
Microsoft® SharePoint® is a platform designed to facilitate collaboration and allow people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. As such, SharePoint has many distinct features that must be enabled and configured, and many content structures that can be selected, added, and configured. In this course, you will learn how to create, configure, and manage SharePoint sites so that your team or organization can share information and collaborate effectively.

PS Commitment Accounting (Course Number: 165) **Online**
1:30 PM – 4:00 PM
This course will guide users on the HR Manage Commitment Accounting business process, enabling employees to budget for payroll expenses and track actual payroll costs. Agency Fiscal Officers will be able to use the Manage Commitment Accounting business process to define the fiscal year.

PS Job Code Creation Indepen. (Course Number: 164) **In-Person**
10:00 AM – 1:00 PM

This course will guide users on how to create new Job Codes, update existing Job Codes within the PeopleSoft system and apply information from the Position Descriptions to the system. Enrollees must serve in the role as the Classifier at their agency. Attendance of this training and successful testing of the knowledge will provide role access to complete these functions. Users should leave this training with a full understanding of the attributes, processes and tools required to create and update Job Codes.

Retirement:101 (Course Number: 110) **In-Person**
9:00 AM – 4:00 PM
Introducing our comprehensive Ready for Retirement series, tailored specifically for District employees considering retirement from either the 401(a) Defined Contribution Plan or the Civil Service Retirement System (CSRS) plan. Participants will receive expert guidance on navigating the retirement journey unique to each plan, covering essential topics from understanding retirement eligibility criteria to managing the continuation of benefits in retirement. The series also includes valuable insights into Social Security, Medicare, CSRS annuity details, and the retirement application process, equipping employees with the knowledge to make informed decisions for a smooth transition.

Tuesday, May 13

Giving and Receiving Feedback ESS (Course Number: 520W) **Online**
9:30 AM – 12:00 PM
Being able to effectively give and receive feedback is important for professional and personal development. It also opens the door to discussion and problem solving. What we should also realize is that feedback involves both a giver and a receiver. It is not just something that happens to us, but something we can respond to and interact with.

Business Acumen (Course Number: 1506) **Online**
9:30 AM – 4:30 PM
Identifying competency skill gaps and outlining key supporting behaviors are key factors in the operations of our organizations. Understanding critical interdependencies, drivers of growth and business objectives are a must. Business acumen can be defined as an understanding of these systems, processes and methodologies which allow organizations to be sustainable and profitable. In this training, team members will take a deep dive in these key business areas and learn to apply this knowledge to a level of mastery to identify and solve organizational problems.

Wednesday, May 14

MS Office 365 Excel Part 3 (Course Number: 365E3) **In-Person**
9:30 AM – 4:30 PM
This course builds on the foundational and intermediate knowledge presented in the Microsoft® Excel® for Office 365™ (Desktop or Online): Part 1 and Microsoft® Excel® for Office 365™ (Desktop or Online): Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

Understanding the DC Budget (Course Number: 931W) **Online**
9:30 AM – 4:30 PM
This course will provide participants with:
•   Overview of the budget cycle and process
•   Explanation of the budget formulation, approval, and execution phases
•   Understanding of the roles played by key stakeholders
•   Up-to-date look at policy issues that impact the budget

Thursday, May 15

Writing Essent. Communications (Course Number: 304W) **In-Person**
9:30 AM – 12:00 PM
In this one-day basic writing class, participants will engage in an interactive and hands-on learning experience that covers essential writing fundamentals. The curriculum includes a review of key grammar rules, such as subject-verb agreement and the appropriate use of direct and indirect objects. Participants will also explore sentence structure, the proper use of common punctuation and conjunctions, and the overall purpose of writing. By the end of the class, attendees will have developed the skills to draft clear, concise, and complete documents, enhancing their writing proficiency for various contexts.

Grants Management RFA Pub/Dev (Course Number: 601CU) **Online**
9:00 AM – 11:30 PM
This is a City University training course.

Developing and Publishing a Request for Applications" is a comprehensive course tailored for agency staff involved in grantmaking. Participants will gain proficiency in crafting a District-issued Request for Applications (RFA), covering all essential components. From drafting a thorough RFA to navigating the intricacies of publishing within the DC Government, this course equips attendees with the necessary skills for effective grant administration.

Tuesday, May 20

Budgeting for Agency Operations (Course Number: AS930) **In-Person**
9:00 AM – 3:00 PM
Budgeting for agency operations gives one an overview of the financial operations carried out by the fiscal staff in conjunction with the program staff. This gives you an introduction about the OCFO and its strategic plan.

Grievance Processing (Course Number: 639) **In-Person**
1:00 PM – 3:00 PM
ALL DISTRICT GOVERNMENT MANAGERS/SUPERVISORS AND HR PROFESSIONALS ONLY.

Employee concerns and complaints, or grievances, are routinely received by the D.C. Department of Human Resources (DCHR). Grievances must be processed in a specific manner pursuant to law, regulation, and policy at the agency level. DCHR’s Employee Relations team is responsible for overseeing the grievance process as the personnel authority. This training will outline the procedures for handling all incoming grievances from eligible employees at the agency level.

Negotiating a Win-Win (Course Number: 1427) **In-Person**
9:30 AM – 4:30 PM
Negotiating is about resolving differences. When people master the negotiation process, they can save time and money, develop more satisfaction with outcomes at home and work, and earn greater respect in their communities. Whether working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.

PS eRecruit (Course Number: 162) **Online**
10:00 AM – 4:00 PM
This course will guide users on how to create competitive and noncompetitive job postings in PeopleSoft, learn how to route candidates for employment consideration, navigate through the HR Approval process and much more. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with tools to navigate the eRecruit system and successfully execute the functions and tasks to be completed in eRecruit.

Peer to Manager, Now What? (Course Number: 3026) **Online**
1:00 PM – 3:00 PM
This course will provide successful strategies for navigating the new leader, supervisor, or manager role and the transition from peer to boss; the facilitator will guide participants through a series of tips to promote confidence, courage, and compassion while leading.

Quality Customer Care (Course Number: 302W) **Online**
9:30 AM – 12:00 PM
High-quality customer service is critical for every organization. This course provides the framework for outstanding customer service techniques and best practices. Employees will learn different methodologies and acquire tools and tips to ensure that customers are impressed with the efficiency and timeliness of the service they receive and the level of professionalism with which District government employees provide service. Employees will learn about attitudes and perceptions and will take a realistic look at the day-to-day workplace.

Reasonable Suspicion MSS (Course Number: 909W) **In-Person**
10:00 AM – 12:00 PM
The purpose of this training is to teach managers and supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, supporting the referral of an employee for testing. The district requires that managers and supervisors participate in reasonable suspicion training within 60 days of appointment to a supervisory position and at least once every two years.

Wednesday, May 21

Peer Coaching MSS (Course Number: 523W) **In-Person**
1:00 PM – 3:30 PM
Peer Coaching sessions are based on the Case Clinic approach of Theory U.
It answers the following questions: What happens when we’re challenged to simply listen, to take in another person’s story without any agenda of our own other than being present?

PS Develop/Entering Questions (Course Number: 163) **Online**
11:00 AM – 2:00 PM
This course will guide users on how to create quality question sets and will provide assistance on the appropriate way to upload the questions sets and apply the scoring for job postings. Enrollees must currently have a PeopleSoft role as an HR Advisor, Assistant HR Advisor or HR Administrator to participate in this course. Users will be provided with tips and tricks to searching within PeopleSoft for existing question sets and will be provided insight and suggestions in developing questions that will attract qualified candidates for job postings.

Organization Architecture (Course Number: 1714) **In-Person**
11:00 AM – 2:00 PM
In this course, participants will learn tips on organizing teams towards a clearer and greater output. With many competing priorities and resource limits, keeping organized is essential to getting things done. By the end of the training, participants will understand the key components of team and project infrastructure.

MBTI Myers-Briggs (Course Number: 403W) **In-Person**
1:00 PM – 5:00 PM

Gain insight into the concept of "personality type" and its implications.
Discover your unique strengths and areas for development through interactive exercises. Explore how personality impacts your work style and organizational culture. Understand interpersonal dynamics in different environments for improved communication and collaboration.

Thursday, May 22

PS Reports/Query (Course Number: 166) **Online**
10:00 AM – 12:00 PM
This course will guide users’ tips and tricks on how to run and schedule reports in PeopleSoft. Users will receive the commonly used reports and queries for WGI’s, Leave, Time Reporting, FMLA, PFL, and more. Enrollees must currently be in an HR professional position/role.

Wednesday, May 28

Peer Coaching ESS (Course Number: 0178W) **Online**
11:00 AM – 1:00 PM
Understand and apply the Peer Coaching model to harness the collective wisdom and experience of peers. Develop skills in deep listening, asking powerful questions, observing attentively, being present, mirroring, and engaging in coaching conversations.

PFML Processing (Course Number: PFML) **In-Person**
10:00 AM – 3:00 PM
ALL DISTRICT GOVERNMENT FMLA COORDINATORS.

In this training, FMLA Coordinators will receive the knowledge and resources necessary to correctly process FMLA/PFML applications. In addition to covering some special scenarios, this course will demonstrate how to process applications using PeopleSoft, run queries, review documentation, and comprehend the prerequisites for processing all FMLA/PFML applications correctly.

Thursday, May 29

MS Office 365 Excel Part 1 (Course Number: 365E1) **In-Person**
9:30 AM – 4:30 PM
Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

District of Columbia

Department of Human Resources