Aflac Indemnity Plans

Indemnity plans are a type of voluntary insurance policy that reimburses the patient and/or provider as expenses are incurred. Aflac is the District of Columbia Government indemnity plan provider. Aflac provides voluntary insurance policies for individuals and groups to help pay benefits major medical insurance doesn't cover. Aflac pays cash benefits directly to the policyholder (unless specified otherwise) in the event of illness or injury.

Contact

Customer Service: 1-800-433-3036
Marlana Skinner: 1-877-651-3601
Email: [email protected]
Website: http://www.aflac.com/aps/dcgovernment/default.asp

Available plans include:

BenExtend
Critical Illness
Hospital Indemnity
Accident Insurance

If any of the following scenarios apply to you please contact Aflac at 1-877-651-3601.

Outside of the open enrollment
Not a new hire
Making a life event changes
Have existing coverage

Disclaimer

In Virginia: Cancer Indemnity A75100VA, A75200VA, and A75300VA, Hospital Intensive Care Policies A18400VA and A1840HVA, Accident Policies A35100VA-A35400VA, A35B24VA and A35BOFVA, Specified Health Event Policies A71100VA and A71200VA.
Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York.

How to Enroll in Coverage

Aflac voluntary insurance policies are now available for enrollment in PeopleSoft.

Directions for Updating/ Creating a user profile

1. To get started, please download the MyAFLAC app to your mobile phone, or if you have already registered on the MyAFLAC portal, please log out.
2. After logging out or installing the app, select "Register an account." Please enter the certificate number in the space provided.
- Certificate Number: #XXXXXXXXXX
- Group Number: #25828
- Please ensure that you only input your certificate number in the designated space.
3. This should complete the registration process.

If you encounter any issues during registration, please contact AFLAC Group Customer Service at 800-433-3036. They can assist with a hard reset for your account.

Once your profile is successfully registered, you will have the ability to submit and monitor your claims using this account.

How to Waive and/or Cancel your Aflac Policy

To waive or cancel your indemnity coverage:

Complete the Aflac Cancellation Form and submit it to Aflac no later than the close of the Open Enrollment period or within 30 days of a new hire or a qualifying life event. Submit your forms via email to [email protected] or fax them to 818-301-3157 (Attention: Aflac Cancellations).

Aflac Wellness Benefits

Aflac understands preventative care is essential to overall health and well-being, which is why many Aflac insurance policies include an annual wellness benefit. Wellness benefits are paid each calendar year when a covered person receives a wellness procedure. These include, but are not limited to, blood tests, Pap smears, mammography, dental exams, X-rays, and more. The individual plans for DC Government employees that include a wellness benefit are Accident Advantage and Cancer Indemnity.

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