Indemnity plans are a type of voluntary insurance policy that reimburses the patient and/or provider as expenses are incurred. Aflac is the District of Columbia Government indemnity plan provider. Aflac provides voluntary insurance policies for individuals and groups to help pay benefits major medical insurance doesn't cover. Aflac pays cash benefits directly to the policyholder (unless specified otherwise) in the event of illness or injury.
Available plans include:
- BenExtend
- Critical Illness
- Hospital Indemnity
- Accident Insurance
If any of the following scenarios apply to you please contact Aflac at 1-877-651-3601.
- Outside of the open enrollment
- Not a new hire
- Making a life event changes
- Have existing coverage
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Disclaimer
- In Virginia: Cancer Indemnity A75100VA, A75200VA, and A75300VA, Hospital Intensive Care Policies A18400VA and A1840HVA, Accident Policies A35100VA-A35400VA, A35B24VA and A35BOFVA, Specified Health Event Policies A71100VA and A71200VA.
- Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York.
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How to Enroll in Coverage
Aflac voluntary insurance policies are now available for enrollment in
PeopleSoft.
Directions for Updating/ Creating a user profile
1. To get started, please download the MyAFLAC app to your mobile phone, or if you have already registered on the MyAFLAC portal, please log out.
2. After logging out or installing the app, select "Register an account." Please enter the certificate number in the space provided.
- Certificate Number: #XXXXXXXXXX
- Group Number: #25828
- Please ensure that you only input your certificate number in the designated space.
3. This should complete the registration process.
If you encounter any issues during registration, please contact AFLAC Group Customer Service at 800-433-3036. They can assist with a hard reset for your account.
Once your profile is successfully registered, you will have the ability to submit and monitor your claims using this account.
How to Waive and/or Cancel your Aflac Policy
Employees can cancel or make changes to the Aflac plans via PeopleSoft during the annual open enrollment period or if the employee encounters a qualifying life event (QLE). An employee has thirty-one (31) days to make the necessary changes to their benefits following a qualifying life event.
Aflac Wellness Benefits
Aflac understands preventative care is essential to overall health and well-being, which is why many Aflac insurance policies include an annual wellness benefit. Wellness benefits are paid each calendar year when a covered person receives a wellness procedure. These include, but are not limited to, blood tests, Pap smears, mammography, dental exams, X-rays, and more. The individual plans for DC Government employees that include a wellness benefit are Accident Advantage and Cancer Indemnity.
